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About us

We are Replicant

And our mission is to automate contact centers to help companies deliver exceptional customer service.

Our solution

Automation for contact centers

Replicant's platform allows consumers to engage in natural conversations across voice, messaging, and other digital channels to resolve their customer support issues, without the wait, 24/7.

Our vision

Creating human-to-machine conversations for great customer experiences

45M+

Conversations automated
120

Team members
85%

Success rate
65

Net Promoter Score (NPS)

Company history

Rapid growth through an automation revolution

August 2017

Replicant was founded

December 2019

First customer goes live

September 2020

Raised $27M Series A financing

August 2021

Named “Top 50 AI Firms to Watch” by Forbes

April 2022

Raised $78M Series B Financing

June 2022

Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution

August 2022

Named “2022 Hot Vendor in Conversational AI” by Aragon Research

October 2022

Hosted inaugural summit, Resolve 2022

May 2023

Launched our LLM Layer with first customer

Leadership team

Led by a team of industry innovators

Gadi Shamia CEO and Co-Founder
Benjamin Gleitzman CTO and Co-Founder
Meghna Suresh Head of Product
Stuart Wilson Chief Revenue Officer
Letizia Curti Chief of Staff
Margaret Cichosz Head of Talent
Fred Fontes Gerards General Manager, Implementation and Delivery
Mike Weaver Senior Vice President, Engineering

News & PR

Replicant in the press

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Careers

We’re growing and we want you to join us

Explore current open opportunities and find your next dream role. If you don’t see what you’re looking for, feel free to submit your application for future openings.

Open roles

design element

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