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1-866-990-0429 | Pricing
Replicant
  • Why Replicant?
    • How it Works
    • Features
    • Security
    • COVID-19 Response
  • Capabilities
    • Virtual Agent
    • AI-Powered IVR
    • Omnichannel Support
    • Outbound Campaign Manager
    • Call Escalations and Routing
    • Analytics and Insights
    • CRM and Call Center Integrations
  • Solutions
    • Retail and e-Commerce
    • Insurance
    • Consumer Services
  • Resources
    • Blog
    • Resource Library
  • Company
    • About Us
    • Press
    • Join Us
    • Contact Us
1-866-990-0429 | Pricing

Britta Reque-Dragicevic

Conversational AI vs. IVR: What’s the Difference?

March 29, 2021 April 2, 2021

Voice …

Conversational AI vs. IVR: What’s the Difference? READ THE ARTICLE

Delivering Customer Service at a Fraction of the Cost with Replicant

February 23, 2021 February 23, 2021

It …

Delivering Customer Service at a Fraction of the Cost with Replicant READ THE ARTICLE

Everything You Should Know About An Autonomous Contact Center

February 16, 2021 February 16, 2021

You …

Everything You Should Know About An Autonomous Contact Center READ THE ARTICLE

Top Voice AI Use-cases Every Call Center Exec Should Be Aware Of In 2021

February 9, 2021 February 11, 2021

Voice …

Top Voice AI Use-cases Every Call Center Exec Should Be Aware Of In 2021 READ THE ARTICLE

Contact Centers: Why Voice AI is King for CX

February 6, 2021 March 3, 2021

Voice …

Contact Centers: Why Voice AI is King for CX READ THE ARTICLE

Retail in 2021: Customer Service Trends You Can’t Ignore

January 18, 2021 January 26, 2021

2021 …

Retail in 2021: Customer Service Trends You Can’t Ignore READ THE ARTICLE

The Future of Contact Centers starts with Elastic Customer Service

January 7, 2021 January 22, 2021

Massive …

The Future of Contact Centers starts with Elastic Customer Service READ THE ARTICLE

Why Replicant

  • How it Works
  • Features
  • Security
  • COVID-19 Response

Capabilities

  • Virtual Agent
  • AI-Powered IVR
  • Omnichannel Support
  • Outbound Campaign Manager
  • Call Escalations and Routing
  • Analytics and Insights
  • CRM and Call Center Integrations

Solutions

  • Retail and eCommerce
  • Insurance
  • Consumer Services

Blog

  • Call Center Outsourcing: Pros and Cons of Using a BPO for Your Call Center
  • Elastic Customer Service: The Key to Efficiently Scaling Contact Center Capacity With Demand
  • Four Tips for Successfully Implementing AI and Automation at the Enterprise Level
  • Shared Autonomy, Materially Soft Robots, and Specialized Infrastructure: What the Future of Human and Machine Interactions Looks Like

Resources

  • Human-AI Collaboration
  • Managing Customer Service During Challenging Times

Company

  • About Us
  • Press
  • Join Us
  • Contact Us
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  • Bug Bounty Program

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