Elastic Customer Service: The Key to Efficiently Scaling Contact Center Capacity With Demand April 12, 2021 April 12, 2021 The … Elastic Customer Service: The Key to Efficiently Scaling Contact Center Capacity With Demand READ THE ARTICLE
Four Tips for Successfully Implementing AI and Automation at the Enterprise Level April 5, 2021 April 7, 2021 Although … Four Tips for Successfully Implementing AI and Automation at the Enterprise Level READ THE ARTICLE
Shared Autonomy, Materially Soft Robots, and Specialized Infrastructure: What the Future of Human and Machine Interactions Looks Like April 1, 2021 April 1, 2021 Whether … Shared Autonomy, Materially Soft Robots, and Specialized Infrastructure: What the Future of Human and Machine Interactions Looks Like READ THE ARTICLE
How Voice AI is Transforming Customer Service for Retail Companies March 22, 2021 April 2, 2021 Retail … How Voice AI is Transforming Customer Service for Retail Companies READ THE ARTICLE
How Voice AI is Transforming the Customer Experience for Hospitality March 19, 2021 April 2, 2021 Travelers … How Voice AI is Transforming the Customer Experience for Hospitality READ THE ARTICLE
The Future of Contact Centers Lies in AI and Agent Collaboration March 10, 2021 April 2, 2021 Contact … The Future of Contact Centers Lies in AI and Agent Collaboration READ THE ARTICLE
Chatbots vs. Virtual Agents: Customer Service Tools That Are Disrupting the Industry February 27, 2020 June 30, 2020 Artificial … Chatbots vs. Virtual Agents: Customer Service Tools That Are Disrupting the Industry READ THE ARTICLE
Your Fast and Easy Guide to Customer Service AI Terms February 13, 2020 June 30, 2020 If … Your Fast and Easy Guide to Customer Service AI Terms READ THE ARTICLE
Patience Factors and Customer Service October 16, 2019 January 16, 2020 Patience … Patience Factors and Customer Service READ THE ARTICLE
Replicant Raises $7 Million for Bots that Answer Customer Questions Over the Phone July 24, 2019 January 16, 2020
