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The last time Insurtech Connect was in-person was in 2019, and the world was a different place. The Covid-19 pandemic, changing weather patterns, ongoing disruptions to the global workforce, and sweeping changes to everyday risks have upended the way policyholders plan and insurance providers serve.
Our excitement for this year’s ITC event in Las Vegas begins with meeting industry leaders face-to-face and stretches to addressing the challenges of an entirely new insurance landscape head-on.
Replicant will join thousands of leaders to explore how tech and insurance can join forces to meet the demands of the next decade. This is exciting for a few reasons:
1. Networking
At its core, ITC is about collaboration. After nearly two years in a virtual environment, we’re finding a new appreciation for putting faces to names and letting organic conversations flow into novel partnerships. Our team will be on-site to walk attendees through Replicant’s conversational AI technology and hear firsthand from attendees on how automation can – and is – adding value to their businesses and the way they serve their members.
2. High-value conversations
Speaking of AI adoption, several keynote presentations at ITC are poised to explore what exactly insurance providers need to know to evolve in tandem with today’s rapidly advancing technology.
“The NextWave of Insurance Innovation” will speak to the change and disruption in the insurance sector, causing leaders to reimagine their businesses to thrive in our world’s new normal (featuring Haden Kirkpatrick, VP Innovation & Venture Capital, State Farm; Ed Majkowski, Americas Insurance Sector & Consulting Leader, EY; Kate Stillwell, CEO & Founder, Jumpstart Insurance).
“A New Idea: Insurers Creating Ecosystems Delivering Value to Their Policyholders” will discuss creating ecosystems to benefit insurance policyholders and to extend their market reach (featuring David Connolly, Global Insurance Technology Leader, EY; Jim Fowler, EVP, Chief Technology Officer, Nationwide; Rose Hall, VP, Head of Construction Innovation – North America, AXA XL; Donald Light, Director, North America Property/Casualty Practice, Celent; Beth Maerz, SVP Platform, Customer Experience & Innovation, Travelers).
“The New Class of Claims” will explore how digitizing the claims experience is no longer something insurers should do, it’s something they must do as part of maintaining business continuity (featuring Kim Garland, SVP Commercial & Personal Lines, MD of State Auto Labs, State Auto; Kyle Nakatsuji, CEO & Founder, Clearcover; Christie Ramirez, Head of Claims, OnStar Insurance, General Motors; Brad Weisberg, CEO & Founder, Snapsheet).
Book a meeting with us at ITC for a full overview of conversational AI’s applications in insurance!
3. Seasoned speakers
Industry leadership remains one of the most valuable draws of ITC, and 2021 features a packed roster of seasoned vets leading cutting edge companies. Leaders from some of the fastest growing insurance brokerages in the nation like Newfront Insurance, Hippo, Bestow, and more will talk about how they’re making innovative solutions more accessible. Not to mention, Chris Krebs, Fmr. Director of Dept. of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), will be on site to shed light on public-private partnership and security initiatives to educate attendees on insurance as it relates to national security.
4. Reflection
In the first in-person ITC since the onset of the Covid-19 pandemic, there’s a long list of lessons to be reflected upon. Talk tracks including “Climate Change, Cyber War, Global Pandemic: Accelerating Social and Economic Resilience Through InsurTech” and “Climate Risk and Resilience” will dive into the crucial need to address shortening catastrophe cycles on both the business and customer sides so that insurance organizations can remain nimble in the face of uncertainty.
5. Charging forward
Ultimately, we’re excited to leave ITC 2021 with renewed energy to tackle modern risks and solve for the challenges that today’s underwriters face. Successful insurance providers will gain trust by simplifying their services and putting their members first. Join us at the expo stage at 2:30pm PST Tuesday to hear from our CTO & Co-Founder, Benjamin Gleitzman as he explains how conversational AI can provide a modern solution to drive never before seen customer experiences in our session: “How Leading Insurers are Delighting their Customers with Voice AI”. See you there!
If you’re not attending ITC or can’t find the time to meet us live, contact us to get a virtual demo experience and discuss your customer service goals.
