Replicant vs. Amazon Lex
General purpose AI apps like Amazon Lex are resource and time-intensive and not purpose-built for having great customer service conversations.
It can take months or years to launch an enterprise-ready use case like scheduling or order management, with the majority of the necessary work incurred by your internal teams composed of conversational design experts, developers, and AI and ML engineers.
In contrast, our Amazon Lex alternative is a conversational AI platform that is purpose-built to autonomously handle high volume, complex customer conversations built on conversational design best practices. With our pre-built conversational components, customers are up and running in weeks, not months or years.
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