Our Google Dialogflow Alternative

Our proprietary Google Dialogflow alternative is a conversational AI solution that can have more sophisticated customer conversations than its competitors.

When you choose Replicant over general purpose conversational apps, you’re getting an end-to-end conversational AI platform that can fully resolve complex customer issues across channels that can be deployed in weeks. 

Get up and running in weeks, not months, and start handling thousands of daily customer calls.

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Find out why CX innovators choose Replicant:

Replicant consistently outperforms

>90%

call resolution rate

~12

weeks to deploy enterprise use cases

>8.0

Replicant CSAT equals or surpasses live agent CSAT

google dialogflow alternative

Replicant vs. Google Dialogflow

General purpose AI apps like Google Dialogflow are resource intensive and not purpose-built for having great customer service conversations.

It can take months or years to launch an enterprise-ready use case like scheduling or account management, and the majority of the work is incurred by your internal teams of conversational design experts, developers, and AI and ML engineers. 

In contrast, Replicant’s Google Dialogflow alternative is a purpose-built to autonomously handle high volume, complex customer conversations built on conversational design best practices. With our pre-built conversational components, customers are up and running in weeks, not months or years.  

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Why Choose Replicant's Conversational AI Platform

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Autonomous Conversational AI

  • Get conversational AI that is purpose-built and improves autonomously in real-time
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Up and Running in Weeks

  • Replicant handles the heavy lifting and ramps up with pre-built conversational components
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Actionable Insights and Reporting

  • Capture insights into your call drivers and transcripts, and take action off of data

Fortune 500 and leading enterprises - in retail, insurance, travel, hospitality, and more - trust Replicant

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What our customers say

We are leveraging Replicant to handle common costumer phone questions first. This is enabling our costumer service team to spend time handing complex and revenue generating interactions. avatar-rob Rob D Principal Consultant & Strategist
By implementing Replicant, we were able to scale our operations to handle any peak volume eliminating queue backlogs and delayed deliveries. Furthermore, it’s provided a much more secure platform (SOC, HIPPA and PCI compliant) while mantaining comparable quality metrics as human teammates. avatar-george George M Global Operations Manager
Replicant is the perfect solution - it’s providing new innovation while reducing hold times by 50%, bringing average handle times down from 10 minutes to 2-5 minutes, and reducing call escalations. avatar-connor Connor S Founding Partner, Head of Marketing and Ops
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