Our Interactions Alternative

Find out how our popular Interactions alternative offers superior conversational AI and fully autonomous learning capabilities that outperform traditional solutions.

When choosing Replicant over legacy platforms, you’re choosing a superior product, autonomous improvements, intent-driven conversations, faster deployment, and improved performance metrics across the board.

Customers that have switched to Replicant immediately see higher resolution rates and CSAT scores.

Learn more
×

Find out why modern CX leaders switch to Replicant:

Replicant consistently outperforms

3x

higher resolution rate

50%

cut deployment time in half

>8.0

Replicant CSAT equals or surpasses live agent CSAT

interactions vs replicant

Replicant vs. Interactions

Legacy platforms like Interactions are more likely to require constant human intervention and manual updates, and lean on outdated AI and conversational design. The outcomes are clear: greater customer frustration, higher call abandonment rates, and lower CSAT.

Replicant’s Thinking Machine, the best Interactions alternative on the market, is built on conversational design best practices and the latest in AI automation technology. Our solution aims to fully resolve customer issues end-to-end and continuously improve with minimal intervention. This results in higher resolution rates and CSAT on-par or even higher than live agents.

Learn more

Why Replicant

Screen Shot 2021-10-27 at 3.50.13 PM

Leading Conversational AI

  • Get conversational AI that is fast and accurate across channels including phone and chat
Screen Shot 2021-10-27 at 3.49.35 PM

Up and Running in Weeks

  • Go live in record time using pre-built conversational components that make it easy to ramp up
Screen Shot 2021-10-27 at 3.51.35 PM

Immediate ROI

  • Experience call center savings upwards of 50% within the first year of launching

Fortune 500 and leading enterprises - in retail, insurance, travel, hospitality, and more - trust Replicant

talk-to-sales02
doordash
talk-to-sales04

What our customers say

We are leveraging Replicant to handle common costumer phone questions first. This is enabling our costumer service team to spend time handing complex and revenue generating interactions. avatar-rob Rob D Principal Consultant & Strategist
By implementing Replicant, we were able to scale our operations to handle any peak volume eliminating queue backlogs and delayed deliveries. Furthermore, it’s provided a much more secure platform (SOC, HIPPA and PCI compliant) while mantaining comparable quality metrics as human teammates. avatar-george George M Global Operations Manager
Replicant is the perfect solution - it’s providing new innovation while reducing hold times by 50%, bringing average handle times down from 10 minutes to 2-5 minutes, and reducing call escalations. avatar-connor Connor S Founding Partner, Head of Marketing and Ops
icon-why-replicant

Why Replicant

Know more
ico-industries

Industries

Know more
ico-resources

Resources

Know more
ico-capabilities

Capabilities

Know more
ico-blog

Blog

Know more
ico-company

Company

Know more