Service digital-first shoppers
We are entering a new era of digital transformation – one that will be driven by the digital-consumer. The digital-consumer will expect a seamless shopping experience in-store and online with personal customer service. And, as more brick-and-mortar retail moves online, customer service must adopt to provide the same level of personalization and human-touch as experienced in-store. With Replicant, you can give your shoppers the support they need – from wherever they’re interacting with your brand – in the most personal way, using voice.