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Replicant
  • Why Replicant?
    • How it Works
    • Features
    • Security
    • COVID-19 Response
  • Capabilities
    • Virtual Agent
    • AI-Powered IVR
    • Omnichannel Support
    • Outbound Campaign Manager
    • Call Escalations and Routing
    • Analytics and Insights
    • CRM and Call Center Integrations
  • Solutions
    • Retail and e-Commerce
    • Insurance
    • Consumer Services
  • Resources
    • Blog
    • Resource Library
  • Company
    • About Us
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    • Join Us
    • Contact Us
1-866-990-0429 | Pricing
Replicant
  • Why Replicant?
    • How it Works
    • Features
    • Security
    • COVID-19 Response
  • Capabilities
    • Virtual Agent
    • AI-Powered IVR
    • Omnichannel Support
    • Outbound Campaign Manager
    • Call Escalations and Routing
    • Analytics and Insights
    • CRM and Call Center Integrations
  • Solutions
    • Retail and e-Commerce
    • Insurance
    • Consumer Services
  • Resources
    • Blog
    • Resource Library
  • Company
    • About Us
    • Press
    • Join Us
    • Contact Us
1-866-990-0429 | Pricing

Product Features

Curious to learn more about how Replicant works? Here you’ll get an inside look at our product.

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Design optimal conversation flows effortlessly

Conversation Clustering

Replicant makes sense of your unstructured call data by automatically transcribing and clustering your historical call recordings and transcripts to discover the key intents driving your model; complete with training phrases for all intents – no human labeling needed to get started.

Conversation Studio

Design conversations in an elegant and powerful user-friendly interface that blends a low-code editor with a visual conversation flow designer. Most importantly, never start from scratch – drop in pre-built conversation modules for common customer support needs like user authentication or email address extraction and leverage a rich library of intents and functions for rapid development. Deployment, collaboration, and versioning are easy with built in CI/CD.

Monitor calls in real-time