Get started in under a week
Manage call spikes and reduce hold times
Manage demands on your call center with an AI Voice Responder that can start answering calls in days with flexible, natural-sounding conversations that accurately recognize customer intent. It’s fast, accurate, and contextual – just like speaking with a human agent.
Give agents a first line of defense
With Replicant’s AI Voice Responder, agents have a first line of defense to solve customer issues quickly over the phone. Now, agents can be prepared to focus on the most important issues, receiving the highest priority calls while deflecting the less urgent ones, to increase productivity.
Get started quickly
Easily integrate with existing CRM and contact center software to start answering calls in under a week. The AI Voice Responder logs cases automatically in Salesforce and Zendesk so agents can prioritize follow-ups and respond faster to increased customer demand.
Triage high call volumes
Answer all calls for understaffed or compromised call centers.
Answer FAQs
Respond to common inquiries and resolve tier-1 support issues during unpredictable call spikes.
Make outbound calls
Keep your customers informed on the latest information with conversational outbound calls.
Log cases for follow-up
Create cases automatically in Salesforce, Zendesk, and more for faster follow-up.
Metrics from Replicant customers
3
days to get up and running
89%
reduction in costs
90%
success rate in resolutions without escalations
24/7
service across all product lines
Customer service response management that meets caller demand
eCommerce
Keep customers informed on stock availability, return policies, and delivery updates.
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Telecommunications
Troubleshoot tier-1 networking issues and answer common questions for understaffed call centers.
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Healthcare
Disseminate voice-based information like clinic hours and facilitate telemedicine appointment scheduling.
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Consumer Services
Manage spikes in demand with automated outbound calls for ordering and delivery.
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Travel
Triage call spikes to reduce customer hold times and enable self-service for frequently asked travel questions.
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