Security & Privacy
Build trust and transparency around your customer data
Enterprise ready compliance
Replicant is a HIPAA, SOC 2, PCI, and GDPR compliant platform which means you can focus on delivering amazing customer service without worrying about security.
Secure and reliable infrastructure
Replicant’s platform provides high availability infrastructure that runs 24/7 with efficient load balancing across thousands of concurrent calls so that you can scale effortlessly and securely.
Continuous commitment to security
Replicant is committed to conducting regular audits and continuous testing to ensure we’re delivering the highest performing and most secure platform.
Replicant’s security features
Data encryption
All data is encrypted both at rest and in transit over public networks
Data security
Your data is hosted in its own secure database
Data recovery
Our databases are stored in authentication-protected storage and utilize point-in-time recovery
Physical security
We are hosted on Google Cloud Platform which provides robust, physical data center security
Access control
Customers can configure roles to determine what actions users can take on their data
Data usage
Customers can configure the right data retention policy for their business needs
Rigorous testing
We conduct regular audits and continuous testing with third party penetration testing firms
SSO
Authenticate users using any OIDC-compliant SSO provider