Security & Privacy

Build trust and transparency around your customer data


Enterprise ready compliance

Replicant is a HIPAA, SOC 2, PCI, and GDPR compliant platform which means you can focus on delivering amazing customer service without worrying about security.


Secure and reliable infrastructure

Replicant’s platform provides high availability infrastructure that runs 24/7 with efficient load balancing across thousands of concurrent calls so that you can scale effortlessly and securely.

Continuous commitment to security

Replicant is committed to conducting regular audits and continuous testing to ensure we’re delivering the highest performing and most secure platform.


Replicant’s security features

Data encryption

All data is encrypted both at rest and in transit over public networks

Data security

Your data is hosted in its own secure database

Data recovery

Our databases are stored in authentication-protected storage and utilize point-in-time recovery

Physical security

We are hosted on Google Cloud Platform which provides robust, physical data center security

Access control

Customers can configure roles to determine what actions users can take on their data

Data usage

Customers can configure the right data retention policy for their business needs

Rigorous testing

We conduct regular audits and continuous testing with third party penetration testing firms


Authenticate users using any OIDC-compliant SSO provider