Forrester Consulting Total Economic Impact™ Study

Replicant Voice Delivers $12M in Call Center Savings Over Three Years

Forrester-IMG

Many customer service leaders struggle to manage high call center costs, unpredictable fluctuations in customer demand, and growing customer expectations.

In this Forrester Consulting Total Economic Impact™(TEI) study, commissioned by Replicant, you’ll learn how Replicant Voice delivers exceptional results for a leading enterprise that serves millions of customers to:

  • Cut call center costs by 55%
  • Go live in 6 weeks and deliver ROI in <6 months
  • Increase revenue with higher accuracy

Get your complimentary copy to see how Replicant’s cutting-edge voice AI and contact center automation elastically scales to meet fluctuating customer demand while reducing costs and increasing CSAT.