Forrester Consulting Total Economic Impact™ Study
Replicant Delivers $12M in Call Center Savings Over Three Years
Many customer service leaders struggle to manage high call center costs, unpredictable fluctuations in customer demand, and growing customer expectations.
In this Forrester Consulting Total Economic Impact™(TEI) study, commissioned by Replicant, you’ll learn how Replicant Voice delivers exceptional results for a leading enterprise that serves millions of customers to:
- Cut call center costs by 55%
- Go live in 6 weeks and deliver ROI in <6 months
- Increase revenue with higher accuracy
Get your complimentary copy to see how Replicant’s cutting-edge voice AI and contact center automation elastically scales to meet fluctuating customer demand while reducing costs and increasing CSAT.