Stay ahead of customer service trends with Replicant

Webinar With Vinco – The Great Resignation: Why Your Contact Center Won’t Survive without Automation

Webinar With Tech Gurus – The Great Resignation: Why Your Contact Center Won’t Survive without Automation

Your Fast and Easy Guide to Customer Service AI Terms

If you’re beginning to explore artificial intelligence (AI) for your customer service strategy or simply need an educational refresher, we...

Get Smart on Replicant Voice

Want to get smart on Replicant Voice? Take a look at our most frequently asked questions (FAQ) – we’ve compiled...

10 Ways Voice AI Empowers Contact Centers

Voice AI is transforming the contact center as we know it. The traditional customer service model is in dire need...

Meet the “Thinking Machine”: Why We Chose Not to Personify AI at Replicant

Artificial Intelligence (AI) has been around for a while now. Al algorithms were brought to life more than fifty years...