Automatically Authenticate Customers

Securely authenticate customers over the phone and across channels using 24/7 contact center automation.


Tier 1 customer authentication tasks you can automate

  • Authentication
  • Verification
  • Registration
  • Data collection
  • Enrollment
  • Surveys
  • Custom integrations
  • Secure and private
  • Cross-channel authentication

Leverage contact center automation to securely authenticate customers

The business case for
automating customer authentication

>90% Resolution rate without
agent escalation
  • Save upwards of 50% on your call center costs by saving thousands of live agent minutes that can now be automated and used for calls that require empathy and ingenuity
  • Give customers the ability to self-service on their channel of choice and complete common transactions even if they require multiple authentication layers
  • Leverage conversational AI technology across channels for a seamless customer experience that is secure and HIPAA, SOC 2, PCI, and GDPR compliant

Join Top Brands Revolutionizing Customer Service

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Why automate caller authentication with Replicant?

Automate any channel

Leverage fast, accurate, and contextual conversational AI across phone, chat, and messaging

Fast Deployment

Get up and running in weeks, not months, with our pre-built conversational components

unprecedented call center savings
Unprecedented Savings

Customers report call center savings upwards of 50% within their first year