Automate Customer Billing & Payment Requests
Offer customers self-service over the phone and across channels to effortlessly make a payment or update their billing information without ever having to wait on hold.
Let the Thinking Machine handle your most common
billing and payment requests
- Make a payment
- Outbound reminder
- Update billing information
- Request a receipt
- Balance inquiries
- Check payment status
- Collections
- Process a refund
- Access charge description
Update customer payment information
securely and quickly
Automating billing and payments
has never been easier
>90%
Resolution rate without
agent escalation
agent escalation
- Improve CSAT by eliminating hold times and empowering customers to self service their most common payment and billing questions
- Leverage pre-built conversational components for billing and payment collection to get up and running faster
- Innovate with automation and AI across channels include phone, SMS, and other digital channels for a more seamless customer experience
Join Top Brands Revolutionizing Customer Service
Why automate billing and payments with Replicant?
Have natural-sounding conversations across channels with AI on par with live agents
Our pre-built conversational components make it easy to go live in record time
Replicant is PCI compliant and equipped to handle information securely
Industries We Serve
