Automate Customer Billing & Payment Requests

Offer customers self-service over the phone and across channels to effortlessly make a payment or update their billing information without ever having to wait on hold.

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Let the Thinking Machine handle your most common
billing and payment requests

  • Make a payment
  • Outbound reminder
  • Update billing information
  • Request a receipt
  • Balance inquiries
  • Check payment status
  • Collections
  • Process a refund
  • Access charge description

Update customer payment information
securely and quickly

Automating billing and payments
has never been easier

>90% Resolution rate without
agent escalation
  • Improve CSAT by eliminating hold times and empowering customers to self service their most common payment and billing questions
  • Leverage pre-built conversational components for billing and payment collection to get up and running faster
  • Innovate with automation and AI across channels include phone, SMS, and other digital channels for a more seamless customer experience

Join Top Brands Revolutionizing Customer Service

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Why automate billing and payments with Replicant?

1
Automate any channel

Have natural-sounding conversations across channels with AI on par with live agents

2
Go Live Faster

Our pre-built conversational components make it easy to go live in record time

3
Secure and Reliable

Replicant is PCI compliant and equipped to handle information securely