Meet the AI Voice Responder
With Replicant’s AI Voice Responder you have a first line of defense, no matter the circumstances, for better customer service. Solve customer issues quickly over the phone with flexible, natural-sounding conversations that accurately recognize customer intent for fast resolutions.
Triage high call volumes
Answer all calls for understaffed or compromised call centers.
Answer frequently asked questions
Respond to common inquiries and resolve tier-1 support issues during unpredictable call spikes.
Keep your customers informed on the latest information with conversational outbound calls.
Log cases forfollow-up
Create cases automatically in Salesforce, Zendesk, and more for faster follow-up.
Customer service response management
that meets caller demand
Triage call spikes to reduce customer hold times and enable self-service.
Troubleshoot tier-1 networking issues and answer FAQs for understaffed call centers.
Manage spikes in demand with automated outbound calls for ordering and delivery.
Disseminate voice-based information like clinic hours and testing site locations.
Keep customers informed on stock availability, return policies, and delivery updates.
Give citizens the latest updates on safety information and unexpected events.