voice responder

High call volumes?
Long hold times?
Overworked agents?

Manage demands on your call center with an AI Voice Responder that can start answering calls in days. It’s fast, accurate, and contextual – just like speaking with a human agent.

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Meet the AI Voice Responder

With Replicant’s AI Voice Responder you have a first line of defense, no matter the circumstances, for better customer service. Solve customer issues quickly over the phone with flexible, natural-sounding conversations that accurately recognize customer intent for fast resolutions.

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Triage high call volumes

Answer all calls for understaffed or compromised call centers.

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Answer frequently asked questions

Respond to common inquiries and resolve tier-1 support issues during unpredictable call spikes.

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Make
outbound calls

Keep your customers informed on the latest information with conversational outbound calls.

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Log cases for
follow-up

Create cases automatically in Salesforce, Zendesk, and more for faster follow-up.

Customer service response management
that meets caller demand

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Travel

Triage call spikes to reduce customer hold times and enable self-service.

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Telecom

Troubleshoot tier-1 networking issues and answer FAQs for understaffed call centers.

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Gig Economy

Manage spikes in demand with automated outbound calls for ordering and delivery.

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Healthcare

Disseminate voice-based information like clinic hours and testing site locations.

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eCommerce

Keep customers informed on stock availability, return policies, and delivery updates.

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Government

Give citizens the latest updates on safety information and unexpected events.

Don’t see your industry or use-case?
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