say hello to
You can think of Replicant Voice as a guided self-service "Thinking Machine." Just like agents, Replicant Voice is able to speak with customers in a natural tone, answer questions without delay, and deflect calls to resolve customer issues quickly and completely.
Gone are the days of subjecting customers to long calls and long wait times. Gone are the days of seasonal hiring, offshoring, and adding complex technical infrastructure to your call centers.
Replicant Voice creates new types of customer experiences that are scalable and cost-effective using the power of voice. It works out-of-the-box and integrates across channels so that you can solve customer issues, end-to-end, in a single conversation.
Solve customer issues quickly over the phone with flexible, natural-sounding conversations that accurately recognize customer intent for fast resolutions.
Answer every call and eliminate wait times with 24/7, 1-to-1 service anytime, anywhere.
Fluidly scale customer service up or down without ballooning costs, planning for seasonal fluctuations, or offshoring.
Dramatically reduce customer service costs; only pay for what you use without committing to capacity.
Give your customers a consistent, personalized experience that resolves issues quickly, keeping agents happy and customers happier.