Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions.
Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere.
Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations.
Dramatically reduce your customer service costs; only pay for what you use without committing to capacity.
“Replicant’s ability to help us quickly triage and prioritize high-value callers while ensuring great quality of service for all callers has been a game-changer for us.”
“You can think of replicant as your “Agent of the month”, leave it on shift and let it take as many calls needed, at any time!”
READ THE STORYOur goal was to have a one-stop shop where Replicant handles phone order traffic from beginning to the end, without needing to escalate the call and continue to lower the costs.George McConnell Global Operations Manager, DoorDash
READ THE STORYWe wanted our customer service to feel seamless and personal without the typical burdens of automated calls like customers repeating themselves, having to wait on hold, or getting stuck in IVR menus.Connor Shepherd Founding Partner, Because
WATCH THE STORYWe wanted a solution that was quick, efficient, and similar to how we address our customers and answer the phones today. While we had an immediate business need right now of helping to answer calls and get cases logged, the long term potential for AI is to have it do so much more for us.Michael Coster Customer Service Executive, Xenial
Provide the highest quality customer service that is secure and reliable.