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1-866-990-0429 | Pricing
Replicant
  • Why Replicant?
    • How it Works
    • Features
    • Security
    • COVID-19 Response
  • Capabilities
    • Virtual Agent
    • AI-Powered IVR
    • Omnichannel Support
    • Outbound Campaign Manager
    • Call Escalations and Routing
    • Analytics and Insights
    • CRM and Call Center Integrations
  • Solutions
    • Retail and e-Commerce
    • Insurance
    • Consumer Services
  • Resources
    • Blog
    • Resource Library
  • Company
    • About Us
    • Press
    • Join Us
    • Contact Us
1-866-990-0429 | Pricing

Resources

Stay ahead of customer service trends

Today's highlight

How AI is Transforming Customer Service for Insurance Companies

March 1, 2021
READ THE ARTICLE

Demo videos

  • May 26, 2020
2:28

AI Voice Responder: First line of defense for call centers

  • April 8, 2020
1:43

COVID-19 Response: AI Voice Responder for Government

  • April 1, 2020
1:44

Replicant Voice: The world’s first autonomous call center

Case Studies

“We wanted our customer service to feel seamless and personal without the typical burdens of automated calls like customers repeating themselves, having to wait on hold, or getting stuck in IVR menus.”
—Connor Shepherd, Founding Partner, Because
READ THE STORY
“We wanted a solution that was quick, efficient, and similar to how we address our customers and answer the phones today. While we had an immediate business need right now of helping to answer calls and get cases logged, the long term potential for AI is to have it do so much more for us.”
—Michael Coster, Customer Service Executive, Xenial
WATCH THE INTERVIEW
“In choosing Replicant, we were looking for an automated solution that not only completes tasks end-to-end, but performs them so seamlessly that our customers leave feeling as delighted as if they’d spoken to one of our live agents.”
—Natalie Cutler, Senior Operations Specialist, Next Insurance
READ THE STORY
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Webinars

  • November, 2020

New Normal of Customer Service with Hulu, Square, UnitedHealth Group, and Freshly

WATCH THE WEBINAR

  • November, 2020

Customer Service this holiday season with Overstock.com CCO

WATCH THE WEBINAR

  • April, 2020

Solve call center capacity issues with an AI voice responder

WATCH THE WEBINAR

  • April, 2020

Manage unexpected demands on your call center with a first line of defense

WATCH THE WEBINAR

Guides

  • April, 2020

The 5 do’s of managing customer service during challenging times

  • DOWNLOAD FREE
  • March, 2020

Human-AI Collaboration for happier customers

  • DOWNLOAD FREE

The 5 do’s of managing customer service during challenging times

April 13, 2020
DOWNLOAD FREE

Human-AI Collaboration for happier customers

March 4, 2020
DOWNLOAD FREE

Blog articles

  • March 1, 2021

How AI is Transforming Customer Service for Insurance Companies

  • READ THE ARTICLE
  • February 23, 2021

Delivering Customer Service at a Fraction of the Cost with Replicant

  • READ THE ARTICLE
  • February 19, 2021

Infographic: Looking Back, Sprinting Forward – Replicant’s 2021 Forecast

  • READ THE ARTICLE
  • February 16, 2021

Looking Back, Sprinting Forward: Replicant’s 2020 Year in Review

  • READ THE ARTICLE
assortment of chocolates
  • February 16, 2021

4 Contact Center Forecasts for 2021

  • READ THE ARTICLE
SEE MORE ARTICLES

Stay updated with Replicant

Why Replicant

  • How it Works
  • Features
  • Security
  • COVID-19 Response

Capabilities

  • Virtual Agent
  • AI-Powered IVR
  • Omnichannel Support
  • Outbound Campaign Manager
  • Call Escalations and Routing
  • Analytics and Insights
  • CRM and Call Center Integrations

Solutions

  • Retail and eCommerce
  • Insurance
  • Consumer Services

Blog

  • How AI is Transforming Customer Service for Insurance Companies
  • Delivering Customer Service at a Fraction of the Cost with Replicant
  • Infographic: Looking Back, Sprinting Forward – Replicant’s 2021 Forecast
  • Looking Back, Sprinting Forward: Replicant’s 2020 Year in Review

Resources

  • Human-AI Collaboration
  • Managing Customer Service During Challenging Times

Company

  • About Us
  • Press
  • Join Us
  • Contact Us
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  • Bug Bounty Program

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Replicant Solutions, Inc. 1 Letterman Drive #3500 San Francisco, Ca 94129

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