Handle Scheduling & Reservations 24/7
with Automation
Grow your business by offering 24/7 self-service scheduling over the phone, SMS, and chat.
Tier 1 schedule-related tasks you can automate
- Self-service scheduling
- Appointment management
- Appointment confirmation
- Outbound reminders
- Service updates
- Notifications and alerts
- Rescheduling
- Cancellation
- Coordinate dispatch
Empower customers with self-service scheduling and reservation management across channels
The business case for automating
scheduling and reservation management
>90%
Resolution rate without
agent escalation
agent escalation
- Let customers self-service on their channel of choice any time of day with zero hold time, allowing you to book more business while empowering your customers
- Save thousands of live agent minutes and cut BPO costs by automating high volume calls that can easily be serviced by an AI agent with CSAT on-par or better than live agents
- Leverage robust live reporting and advanced analytics to A/B test promotions or messaging to continuously improve the experience and optimize savings
Join Top Brands Revolutionizing Customer Service
Why automate scheduling and reservations management
with Replicant?
Have natural-sounding conversations across channels with AI on par with live agents
Our pre-built conversational components make it easy to go live in record time
Replicant is PCI compliant and equipped to handle information securely
Industries We Serve
Start automating scheduling and reservation management
