Handle Scheduling & Reservations 24/7
with Automation

Grow your business by offering 24/7 self-service scheduling over the phone, SMS, and chat.

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Tier 1 schedule-related tasks you can automate

  • Self-service scheduling
  • Appointment management
  • Appointment confirmation
  • Outbound reminders
  • Service updates
  • Notifications and alerts
  • Rescheduling
  • Cancellation
  • Coordinate dispatch

Empower customers with self-service scheduling and reservation management across channels

The business case for automating
scheduling and reservation management

>90% Resolution rate without
agent escalation
  • Let customers self-service on their channel of choice any time of day with zero hold time, allowing you to book more business while empowering your customers
  • Save thousands of live agent minutes and cut BPO costs by automating high volume calls that can easily be serviced by an AI agent with CSAT on-par or better than live agents
  • Leverage robust live reporting and advanced analytics to A/B test promotions or messaging to continuously improve the experience and optimize savings

Join Top Brands Revolutionizing Customer Service

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Why automate scheduling and reservations management
with Replicant?

1
Automate any channel

Have natural-sounding conversations across channels with AI on par with live agents

2
Go Live Faster

Our pre-built conversational components make it easy to go live in record time

3
Secure and Reliable

Replicant is PCI compliant and equipped to handle information securely